Q: Could you please tell us how to choose suitable machines for PVC/PET cylinder tube packaging box production?
A: Yes, the webpage” how to make PVC/PET cylinder tube boxes. ” is our recommendation of suitable machines for different design of PET or PVC cylinder tube packaging boxes production.
Q: What is useful of this pvc tube candy box machine?
A: This is a kinds of machine specialized for connect two right and left side of PET PVC plastic material sheet to make cylinder containers tube boxes for packaging candy, tools, gift presents, stationary, earphone , drink tea, toothbrush and so on. We have semiautomatic / manual model for raw material provided in sheet piece or in roll to make PVC/PET cylinder tube packaging boxes, clear pvc tube packaging boxes, transparent plastic cylinder shipping tube containers, plastic tube gift boxes packaging, PET Packaging tube, Toiletry Items Tube Packaging box production
Q:Are you factory?
A:Yes, We are a factory specialized for high frequency welding machine, ultrasonic plastic welding machines, heat plate plastic sealing equipment and PET pvc tube candy box machine manufacture with more than 12 years experience. All of our plastic welding machine is design& made by our own and we also provide customize service according to client requirement.(we accept OEM/ODM service)
Q:Where is your factory? Can I visit your factory?
A:Our factory is located on BanAn area of SHENZHEN city GuangDong Province. We are warmly welcome you to visit our factory when ever you are available. we can pick you up from ShenZhen Baoan bus station or Shenzhen Bitou subway train station or Shenzhen Baoan airport station.
Q:How to buy your machine?
A:You can come to our factory to choose and test machine your prefer directly if your already have target model of our machine. And also welcome send inquiry about machine or part to our business email address info@jcwelder.com, whats-app or we-chat No.: 086 13923815953. We will reply your inquiry and message within one working day. We will provide the latest quotation with expert machine suggestion according to the sample picture or details of the plastic tube boxes you provide to us. We will sign a contract to confirm our order after we reach the agreement. And start to arrange production from the day we get deposit according to the contract.
Q:How to pay our machine?
A: 30% deposit (factory start to make machine and mold when deposit arrive. Our company double will check special details with client and then start to made machine according to the contract)
70% balance payment (after machine finished,factory make test and send welding sample to client factory for check. if sample is ok, client could arrange balance payment. And factory could start to package machine and send to seaport for delivery when balance payment arrive)
Q:What about your warranty?
A:For the whole machine, our warranty is 1 year.(starting from the date machine arrive the destination seaport.)
For the parts of machine during warranty, re shipping charge and cost for parts-to be replaced will responsibility by our factory if problem owing to machine quality-we will pay for it period.
If problem cause by customer misuse, customer need to afford the cost of part and delivery related charge;
Q:How long we will get the machine?
A: For machine produce, we need 25~30 working days for new standard model machine produce as usual.
For new design and automatic machine, we need about 45~60 working days for machine make and test before delivery.
For machine delivery: as the size of machine is 3~4CBM or bigger,it is too big to be delivered by air as usual. So we recommend to choose delivery by sea. According to our experience, once client place the order, we will arrange the delivery within 30~35 working days, and after about 7-35days(depend the destination port) the delivery shipping agent will contact you fetch your machine at your seaport.
Q:Are we still need to install the machine after we got?
A: For machine with small size, we will package machine after setting and testing well. So client no need to waste time for resetting or install machine when it is arrive your factory. Client could operated it according to the working manual or working instruction video as soon as machine arrive.
For machine with big size, we would separate our pvc tube candy box machine by two part and package them by 2 ply wooden case to save delivery charge. For the major part of machine we already adjust the machine before we deliver to you, So client no need to take too long for machine adjustment when it is arrive your factory. But client still need to install two parts of machine together according to our working manual or install instruction video after it is arrive your factory. (Yes, we will also send you video and manual to teach you how to use the high frequency welding machine.)
Q:Will you arrange engineer to client factory to install machine and provide training?
A:For automatic new design machine with big size and complicate design, we will arrange engineer to clients’ factory within two weeks after machine arrive.(of course we will discuss and mark it clear on the contract).
For standard basic machine, as machine is not very complicate we have clear client machine working instruction video for helping client installation.And all the thing can be clarify from internet via email, whats app, we-chat so will not arrange engineer to client factory. If client really need engineer arrive factory with machine, please clarify when we make the contract and we will add the related charge like visa charge, air-plant ticket charge for client double check.